Support
For help with Cadence GLP-1 Coach, include your device model, iOS version, app version, and a short description of what happened.
Email alexwork675@gmail.com for app, purchase, or account support. Please do not include health records, passwords, or payment-card details.
Before Contacting Support
- Confirm you are using the newest available App Store or TestFlight build.
- If a sync or coach request fails, check your internet connection and retry once.
- For urgent symptoms or medication questions, contact emergency services or a licensed clinician.
TestFlight Feedback
If you installed through TestFlight, send feedback from the TestFlight app so device and build details are attached automatically.
Data Deletion
Use the in-app account controls where available. If you need help with an account deletion request, email the support address above from the address associated with your account.